iNeedA
A mobile application aimed to support the borrowing and lending of household items between neighbors.
Scroll no further and hit play for a brief overview. Check out Video Case Study ➜
Our motivation
Imagine having an essay due in the morning and realizing your printer is out of ink, or imagine making a Thai curry and realizing you don’t have a can opener for the coconut. Intuitively you might consider asking a neighbor to borrow these items, but especially in condo/apartment building communities your neighbors may not not be as easily reached or accessible.
Role
User Researcher
UX/UI Designer
Team
Developer
User Researcher
Product Manager
Timeline
12 weeks
UX Research Methods
Field Study
User Interviews
Personas
Usability Tests
Design Tools
Figma
Adobe Illustrator
Adobe XD
iNeedA
A place for neighbors to lend and borrow household items
➭ What is the problem?
Research
Process
Contextual Inquiry
Field Study
User Interviews
Goals
Understand the problem space
Validate best to approach solving this problem
Understand needs, frustrations and experiences of key stakeholders and users
➭ How might we help the user?
3. Ideation
Process
Brainstorming,
Prioritization Mapping
Product Roadmap
Goals
Generate ideas to help the user accomplish their needs
Prioritize proposed ideas for design phase
➭ What can we design to help users?
4. Design
Process
User Flow Chart
Wireframe Sketches
Mid-Fidelity Prototype
Goals
Visualize the user task flow and design screens for the user experience for the tasks: list them
➭ How did we do?
4. Validate + Iterate
Process
A/B Testing
User Interviews
Usability Study
Goals
Visualize the user task flow and design screens for the user experience for the tasks: list them
Dynamic Interface
Static Interface
➭ Who is our user?
2. Define
Process
Contextual Inquiry
Field Study
User Interviews
Goals
Understand the problem space
Validate best to approach solving this problem
Understand needs, frustrations and experiences of key stakeholders and users